Service Technician Level II

Location
Los Angeles, California
Status
Open

Description

You’re passionate about a zero-emissions future and want to build something special. You want to own your space but work with talented, like-minded people on important projects. Fast pace doesn’t scare you; it excites you. Quality and integrity matter to you.

 We feel exactly, the same way.

We’re currently on the lookout for a Service Technician who will perform a critical role in developing and executing service, repairs and troubleshooting on Nikola Motor’s Class 8 Battery Electric Vehicle, and Fuel Cell Electric Vehicle, as we bring our disruptive technology to market.

Job Summary:

Advanced in troubleshooting; diagnose provide remedy solutions for repair of the Nikola product line electrical systems and components. Must be able to identify and evaluate root cause malfunctions using electronic tools, schematics and other trouble shooting methods. Be able to demonstrate proper communication methods to the team and effectively explain truck conditions, truck status and recommendations, to clients, associates, and management.

This position is to support the Nikola product line at multiple locations whether at PHX, HQ or imbedded into a client’s preferred location. The position will work within a team environment of technicians, master technicians and engineers to provide excellence in service to our clients. The candidate should preferably have a minimum of 3 years in the trucking industry or related field. As well have and understanding of the chassis, braking, electrical and HVAC systems.

Essential Functions:

  • Work safely at all times-Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
  • Troubleshoot and diagnose equipment malfunctions and have a solution to repair them.
  • Maintain good customer relations and support for corporate marketing objectives.
  • Fill out detailed reports and keep records on services that have been performed.
  • Maintain company equipment – keep in good clean orderly condition. Help train newer employees how to use equipment.
  • Order parts needed for repairs if needed; Plan and control Nikola/Customer costs in support of the Nikola product line, providing accurate cost-effective solutions

Additional Responsibilities:

  • Learn and use Nikola products, procedures, and systems.
  • Perform other related duties as assigned.
  • Provide on-the-job training to technicians and helpers as assigned. Consistently mentor the team when needed.
  • Work overtime as needed.
  • Travel to client locations as needed without much notice.
  • Make warranty recommendations.
  • Communicate with proper individuals to clarify instructions or discuss scope or progress of job.

Knowledge Skills and Abilities:

  • Excellent communication verbally and in writing, information, instructions, and explanations to associates, customers and management regarding diagnostic skills, problems, recommendations, and repair processes.
  • Proficient with current software and computer system platforms; as well as knowledge in operating scanning/diagnostic tools via CAN, LIN, J1939 and OBD.
  • Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
  • Ability to work independently without much supervision; effectively manage time
  • Knowledge of Nikola components and systems as a level one technician for a minimum of three years, or related field showing positive results.

Education and Experience:

  • Proof of high school diploma or General Education Degree (GED).
  • Current driver's license.
  • Minimum of 3 years as a service tech level 1 or in related trucking experience.
  • Must be able to communicate (speak, read, comprehend, write) in English.
  • Technical schooling background is preferred.
  • Experience with service tools such as Metra hit meter, Vector box and other vehicle-based diagnosing tools is required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms climb or balance, and stoop or kneel.
  • The employee is regularly required to lift and/or move up to 60 pounds.
  • Specific vision abilities required by this job include close, distance, and peripheral vision.
  • May need to operate a forklift or vehicle lift with appropriate certification(s).
  • Must have acceptable attendance to meet all company standards and requirements.
  • This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that NIKOLA in good faith believes could affect the safety or health of the employee performing the task or others.
  • This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that NIKOLA in good faith believes could affect the safety or health of the employee performing the task or others.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
  • The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
  • The noise level in the work environment is usually loud.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.


Equal Employment Opportunity statement (EEO)

Nikola Motor Company™ is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity, medical condition, pregnancy, veteran status, genetic information or any other classification protected by state or federal law.


To all recruitment agencies: Nikola is not responsible for any fee related to unsolicited resumes from 3rd party staffing and recruiting agencies. No fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of Nikola, and no fee will be paid in the event such candidate is hired.