Technical Writer, Service

Location
Phoenix, Arizona
Status
Open

Description

This role is based at our Phoenix, AZ HQ, and would require relocation to the Phoenix area.

We’re excited to work with a Technical Writer that is focused on precision, accuracy, and quality. You are able to quickly adapt, course-correct, and put yourself in the customers’ shoes. Quality and integrity matter to you.

What you’ll be creating:

Writing and editing technical documentation including product manuals, diagnostics, and repair procedures.

Working with engineering and service teams to create procedures, illustrations, and other visual aids to assist in service functions.

Meeting with engineers, software developers, program, and product teams to learn about specific products and processes.

Gathering feedback and data from engineering, warranty, and cross-functional teams to improve technical documents.

Owning the success and accuracy of the product.

What you “must” already bring to the table:

  • Bachelor’s degree or related technical field or equivalent practical experience.
  • Ability to present complex technical information and data in clear, concise text.
  • Excellent writing and grammatical skills.
  • Excellent organizational skills and attention to detail.
  • Drive to exceed customer expectations.

Additional Profile Characteristic Preferred:

  • Experience in a truck or automotive OEM environment
  • Experience diagnosing or assembling mechanical/electrical components
  • Experience with product improvement projects

Candidates must have current U.S. work authorization or be TN eligible from Mexico or Canada.  This position is not eligible for CPT or OPT.

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Equal Employment Opportunity statement (EEO)

Nikola Motor Company™ is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity, medical condition, pregnancy, veteran status, genetic information or any other classification protected by state or federal law.


To all recruitment agencies: Nikola is not responsible for any fee related to unsolicited resumes from 3rd party staffing and recruiting agencies. No fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of Nikola, and no fee will be paid in the event such candidate is hired.